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Boilers and heating

In-floor heating service

Tell us what is happening with your in-floor heating, which area is affected, and whether the system has stopped heating or is behaving differently.

Common reasons to call
  • In-floor heating system concerns
  • Areas that are not heating as expected
  • Heating controls and related system issues

Ready when you need us

Let’s get it booked.

Tell the team what is happening when you call, or send the details through online booking.

Online booking may still display the Pink Plumbing name during the transition.

What we handle

What we work on.

  • In-floor heating system concerns
  • Areas that are not heating as expected
  • Heating controls and related system issues
  • Questions about service for a radiant floor system

What to expect

We can discuss service for in-floor heating and related system concerns. Details such as which rooms are affected and when the issue began help us understand the request.

Mapping the heating issue

If you know the heating system or control type, share that information when you book. We’ll review the issue and discuss next steps.

List the rooms or zones that feel cold and whether the problem is constant or comes and goes. If the system is part of a recent renovation, mention when it was installed and whether the thermostat or heat source has changed since then.

Questions people often ask

Why is one part of the floor cold?

In-floor systems may be divided into zones. The issue could involve a control, circulation, or another component, but the symptom alone cannot identify the cause. Note which rooms are affected and whether the thermostat appears to call for heat.

Should I change the controls before booking?

You can record the settings and any visible error message, but avoid opening equipment or making gas or electrical repairs. Share photos of the control and the boiler or heat source label if they are easy to access. That gives the team a useful starting point for an assessment.

What happens next

A clear path forward.

We explain the options for your home before work begins.

  1. 01

    Describe the fixture or system and the issue you have noticed.

  2. 02

    We review the details and assess the work needed.

  3. 03

    We explain the service options and next steps.