Boilers & heating

More than the boiler itself

Our heating work covers boilers and combi boilers, radiant in-floor heat, radiators, thermostats, zone valves, annual maintenance, and system diagnostics. The source of a cold room may be different from a whole-home heating failure. An assessment helps narrow down the issue before you commit to repair or replacement.

If you know the equipment make and model, share it when you call. That helps the team discuss the right next step for your system.

Start with what you notice

Let us know whether the problem affects one room or the whole property, whether the system is making unusual sounds, and if a thermostat or boiler is showing a fault. If you have the make and model, share it when you arrange the visit.

Questions about heating service

Why is only one room or zone cold?

The useful first step is to map where heat is and is not reaching the home. Note which thermostat or zone serves the room, whether radiators or in-floor heat are involved, and whether the issue is constant. That information helps make the assessment more focused without requiring you to open or adjust the equipment. Our visit-preparation guide has a simple checklist.

Is this a maintenance request or a repair request?

Tell us whether the system is operating normally and you want planned service, or whether you have lost heat, noticed a leak, or seen a fault message. Those requests may need different preparation. If you are considering a replacement or renovation, mention that at the start so the proposed next step fits the project.